Employee onboarding is an essential phase for every company, particularly BPOs. The process in question refers to the act of bringing new employees into your organization. This involves introducing your new employees to their work environment, standard operating procedures, and company culture. Onboarding aims to provide new workers with the tools and procedures they need to become successful members of the workforce. Throughout onboarding, the employee learns what is required regarding their performance as well as how the organization functions.
Here are the best approaches to onboarding new employees to ensure they get off to a good start:
1. Preboard the new staff.
Preboarding is the process of kicking off an employee’s onboarding experience prior to their initial day at work. This could get them enthusiastic about their new employment while keeping them involved until the day they begin working. Provide them with the onboarding schedule via email so they know what to expect on their first day of employment.
2. Complete paper works right away.
Give your new recruits a head start on handling administrative tasks, such as setting up a business email address or completing HR paperwork, so that their first day is not spent filling out paperwork. Encourage your new workers to fill out documents electronically so they do not have to deal with the hassle of printing and manually filling them out.
3. Make the team participate in the process.
Onboarding is a joint operation that involves several people in the team, not simply recruiting managers and the HR department. Make certain that other workers, managers, supervisors, and even senior executives are aware of the onboarding process and how they will fit into it. New employees will feel more secure and connected to their organization as a whole.
4. Designate a buddy.
When new recruits are partnered with a buddy with whom they meet on a weekly or monthly basis, they will have someone to turn to for questions and concerns. Pick buddies who are excellent role models and willing to show new hires how things work. They should ideally serve as contemporaries rather than direct managers or supervisors, so that newcomers may ask them questions about the culture and team.
5. Integrate job shadowing.
There is no more effective way for new workers to learn how your company operates than to shadow a number of team members. New employees will be better prepared to accomplish their duties by being exposed to other divisions. Shadowing could additionally allow them to meet a variety of colleagues.
6. The first day should be fun.
A new employee’s first day should be both enjoyable and educational. You do not want them to go through lectures and fill out paperwork for eight hours. However, you also want to guarantee that they learn something and are better equipped to begin their current occupation.
7. Communicate your meaning of success.
Success varies greatly among organizations. Therefore, it is your obligation to establish what it means to succeed in your company. Use real examples from previous employees and be explicit with statistics or facts while doing so, since general remarks will simply confuse prospective staff. Setting goals early on will increase the likelihood of success for your new team members.
8. Maintain company culture.
The majority of workers worry about more than just getting paid. They want to work for an organization with an amazing culture. A welcoming and positive environment can keep people interested, motivated, and productive. It is then necessary to emphasize your company’s culture during the onboarding process.
9. Gradually introduce work.
Everyone knows that nobody wants to be overwhelmed in the initial few days or weeks at the office. Assign projects with the idea that they will take three, six, or nine months to complete to keep new recruits happy and improve their chances of success. Then gradually raise the degree of responsibility that comes with each assignment if everything is going well. Monitor the new recruits regularly during this period to resolve any concerns and make improvements to their work as required.
10. Check in on a regular basis.
Onboarding is a regular procedure that requires weekly, monthly, or quarterly updates. Praise them for their efforts and ask if they require additional training or assistance. These periodic checks allow you to sit down with them and make sure they are comfortable and happy. On-going meetings can be the difference between a long-term, productive employee and one who quits too soon.
Conclusion
A good employee onboarding process gives employees clarity and motivates them to explore the organization without hesitation. Once the onboarding process is complete, it will help employees feel like they are part of the company.
